Frequently asked questions
What is a Domestic Referral Agency (DRA)?
What Are The Benefits Of Using A Domestic Referral Agency?
What Is The Agency’s Criteria For Registering Service Providers?
Is Service Covered By Insurance?
Some Long-Term Care Insurances will work with DRAs (Domestic Referral Agencys). Caring Companions is happy to do its part to arrange for non-medical home care services with Long-Term Care Insurance companies who work with DRAs.
Can The Service Provider Work Directly (Privately) For Me?
There is a placement fee paid to the Agency for the Domestic Worker (Service Provider) to work privately for Client(s), check with the Agency for this arrangement.
Do You Only Refer Domestic Workers For Senior Care?
Service Providers may choose to provide service for a variety of people who need assistance after injury, accident, surgery, or due to permanent condidtions or long and short term illness. Call the Agency to inquire.
How Do We Decide What Services Are Needed?
Because needs vary, Client communicates their needs directly with the Service Provider Client has chosen. Client and the Service Provider work together to establish effective in-home care tasks, schedules, and pay rate.
What Happens If There Is A Compatibility Problem?
Can I Change The Schedule If I Have An Appointment?
How Quickly Can Service Begin?
Service can usually begin as quickly as Client needs it to. Client's request is sent out to all available Service Providers on Agency's registry who are local, with the same schedule availability, and skills Cient requests.
I Am Committed To Another Agency, What Do I Need To Do To Change?
Each agency is different. The best option is to review the contract agreement you signed with that agency to see what their terms for ending service with them are.