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What is a Domestic Referral Agency (DRA)?

A Domestic Referral Agency (DRA) operates under California Civil Code 1812.50 and AB 5. A DRA registers Domestic Workers (Service Providers) to refer to Clients seeking a variety of non-medical home care services. Caring Companions is not the employer of the Domestic Worker (Service Provider) referred to you. California Civil Code 1812.50 and AB 5 provide for a business model that allows control for the Client and the Service Provider. The Client and Service Provider decide the types of services to be performed and when. The Client and the Service Provider together work out scheduling, and payment rate. The Service Provider controls the performance of the services.



Is Service Covered By Insurance?

Some Long-Term Care Insurances will work with DRAs (Domestic Referral Agencys). Caring Companions is happy to do its part to arrange for non-medical home care services with Long-Term Care Insurance companies who work with DRAs. Outside of this, home care serivices thru Caring Companions are paid for directly by Client or Client's representative.



What Happens If There Is A Compatibility Problem?

You, the Client, can communicate directly with your Service Providers any issues or concerns. You, as the Client, decide whether to keep or to terminate a Service Provider. If you decide you want a different Service Provider, simply call the Agency to request a replacement.



I Am Committed To Another Agency, What Do I Need To Do To Change?

Each agency is different. The best option is to review the contract agreement you signed with that agency to see what their terms for ending service with them are.



What Are The Benefits Of Using A Domestic Referral Agency?

The Agency has on registry a selection of Service Providers for Clients to choose from with scheduling flexibility, and affordable rates. Clients get experienced and screened Service Providers. The Agency verifies that Clients are satisfied with Service Provider Client has selected. When Service Provider is ill, goes on vacation, can't change with Client's care or scheduling needs, Client can request the Agency's assistance for fill-in or replacement Service Provider(s). Domestic Referral Agencies (DRA) operate under California Code Section 1812.5095 and AB 5.